What Is Your Return/Exchange Policy?
We offer a 15-day no questions asked policy. Money back guarantee.
How Do I Return My Order?
Please check out our Returns page or contact us via email.
Do Restocking Fees Apply If I Cancel, Exchange, or Return An Order?
Restocking fees apply on select licensed items.
If I Return An Order For A Refund, How Many Days Am I Allowed Before Being Denied?
A 15 day window is provided by Ugly Ugly Christmas
Do You Provide A Return Label If I Decide To Return A Package?
Ugly Ugly Christmas will provide a pre-paid label for anything that is damaged, miss printed, or defected. For all other cases, return shipping cost are the responsibility of the customer!
What If My Order Is Defective, Wrong Size, or Incorrect Product?
Send us an email with attaching photo(s) and we will send out a replacement within 72 business hours!
Where's My Refund?
Please allow up to a week once order has arrive back in our facility.
Please allow 2-3 buisness days for refund to show up in your bank.